Testimonials

    My wife and I recently purchased a home and we utilized Jackie Smith, as our Real Estate Broker and Page Jacobson, as our Mortgage Lender. Together they provided one of the best purchasing experiences we’ve had in buying a home. They have developed a synergistic partnership that ensures the process goes smoothly and no details however small falls within the cracks of the complex process of purchasing a home. They were patient, helpful, considerate, available, prompt to reply, thorough, and made sure we understood each step of the process and what it entailed. They set proper expectations and went above and beyond to make sure we were comfortable with the decisions we made. Bottom line, they were excellent!

    Most homebuyers start looking on the weekends because you have time and are not working. The Sunday we began, we called Jackie and she was very helpful at setting the stage and telling us what we would need and how to go about starting everything. We called Page shortly after our conversation with Jackie and he was available to thoroughly discuss the lending process and get our application started. They both would make themselves available during the evenings and weekends during both holidays and football season. They never rushed us or attempted to move forward without confirming we understood everything that was evolving with both the home and the lending process. They weren’t looking only close another deal, they were there to help and create a positive experience for us.

    We purchased our home in 24 days from the moment we began the mortgage application process. Those 24 days were during the end of November through mid-December. So on top of holidays, vacations, and business year-ends, they were still efficient and effective at completing our transaction while shielding us from much of the chaos that comes from purchasing a home.

    Since we’ve purchased the home we’ve had questions in regards to our mortgage and have needed help with repairs. Both Jackie and Page have been there for us in every capacity as it relates to the home and what we needed done. They both still provide the same level of consideration patience, and helpfulness as we experienced on day 1. Page has been extremely helpful with providing us with a strategy and resources to reduce our mortgage payments in the future and refinance. Jackie has been amazingly helpful with every and any ancillary thing we have needed such as referring us to various specialist to help with the home.

    Buying a home is a very stressful, fearful, and doubtful process. It creates a lot of uncertainty, and can come with lots of financial risk. Jackie and Page help mitigate that risk and remove as much stress as possible. They understand the emotional drain with making a decision of this magnitude. They also know a lot of what you will need that is outside of the core service they provide, and they connect you with others to help facilitate your needs.

    When making a big decision like purchasing a home you want a good advisory team with both the home and the financing component. They are an amazing team and since they work so well together, there are checks and balances in place to prevent any items from falling through the cracks of the complex process. We are thrilled to have trusted advisors like Jackie and Page to help us with our current home and with our future homes.

    Thank you Jackie and Page for a job well done.

    Adam Pack

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    Jackie was incredibly attentive, thorough, responsive and enthusiastic throughout our home buying process. Jackie worked overtime to ensure we were always comfortable and confident with what was going on, which was especially helpful since it was our first time buying a home. I would recommend Jackie to anyone. We love our house and are so thankful for all the effort Jackie put in to making sure buying it was as stress-free as possible!! Jackie could not have been more gracious, thorough and helpful! She found us the perfect house! | Jenny Johnson

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    Jackie Smith was excellent to work with when selling my home.  She was very efficient and attentive to all the details.  Especially the last minute details towards the end.  She provided helpful insight throughout the whole process.  I would highly recommend her for your real estate needs. | Elizabeth Uber

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    As many people know, buying and selling a home can be stressful, unpredictable, exciting, but quite unnerving. With all of the mixed emotions and activity occurring at once, it is imperative to have a realtor who knows their market. A realtor who becomes the voice of reason. Jackie was the key to selling our home and buying the next home. We faced many challenges with the home we were selling, but Jackie stood through all of the battles with us. She achieved in selling our home and for the right price. Once the selling home went under contract, the timeline for finding our new home was brief. In a market where homes are listed and sold within just hours, we faced frustrations of timing/bidding wars/etc. At this point in time, Jackie was able to network with other realtors in the area to find homes that had yet to be listed on the market. (If there was ever a time I thought we could buy without a realtor, Jackie surely proved the worth of having a realtor, especially her) Jackie found a few great options and we were able to make an off-market deal on a home. As for today, well Jackie is still communicating with us (recommendations of contractors, mail arriving at the old home, etc) and making the moving process a smooth one. Our relationship with Jackie has continued and she has truly shown her support of clients. | Elizabeth & Joseph Patton

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    Jackie is a shining star! From the first time we reached out to her about showing a property to closing on our new home she was enthusiastic, fun and extremely thorough. I could not believe how responsive she was to all of our questions and requests. Jackie gave us good and thoughtful advice; we were impressed every time we got a response from her. Throughout this whole process Jackie had our backs; therefore we were confident that nothing was slipping through the cracks. Did I mention how thorough she is? She even caught an error on our closing documents that no one else saw. With Jackie, we managed to close on our beautiful home that we love very much, and could not be happier with our experience! | Jason & Jenn Mercado

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    Jackie was amazing to work with. Her willingness to take the time to understand her client’s needs and objectives was valuable in helping with me with my purchase. | Andrew Rowe

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    Jackie gets my 5-Star rating, hands down. From the very beginning I knew I could trust her to help me sell my condo. She’s an excellent communicator…helping me with all the real estate jargon! She always kept me in the loop and not once did I worry or have doubt. Thank you, Jackie, for all you did. Can’t wait to work with you again! | Jill Mabry

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    Sold! A week ago today, I closed on the sale of my first home. I must take a moment and thank Jackie Smith @cltsfinest. Selling a home is tough but my experience was exceptional! From my initial consultation to the closing table, every aspect was handled with the highest level of service. Jackie’s knowledge, organizational and strategy skills are second to none. I am still amazed at the exposure and marketing of the property – truly unsurpassed! The process could not have been easier on me and that is a direct reflection of Jackie’s abilities. If you are thinking of moving or venturing out to find a new home, please make Jackie your first call! | William Beaman

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    Thank you so much for making our home buying experience in Charlotte a positive one. We had been looking to purchase a home for quite some time and were fortunate to have found such a great realtor. Your knowledge of Charlotte, attention to details, and availability were so important to us to ensure we found a home that met all of our family’s needs. You always kept us informed of new and upcoming listings and were prompt in returning phone calls and emails. We can’t thank you enough for your honesty, integrity, guidance, and kindness to our entire family.  Your professionalism and helpfulness made this real estate experience the best we have ever had. I would highly recommend you to anyone looking to purchase a home in Charlotte! | Melissa and Jon Knotts

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    We don’t know where to begin in describing how pleased we are to have worked with Jackie!  We met with Jackie before making some decisions regarding the scope of our major home renovation.  She helped guide us through the initial decision process with a thorough neighborhood market review.  Her knowledge and expertise, especially of the South Park area, gave us the confidence and reassurance that our renovation plan would add value to our home. She’s upbeat and excited about working with clients.  Her passion for homes, not just as beautiful spaces but as places for families to grow and love, is undeniable.  We cannot recommend her enough; she’s simply wonderful to work with! | Laura and Austin Walsh

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    Working with Jackie was a delightful experience. Her detailed attention to her clients is beyond anything we have ever experienced. She works to get to know her clients personally, so that she is better able to find a property that fits them perfectly. You will never regret working with Jackie as she gives 110% to her clients! | Bryant S.

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    Jackie was wonderful to work with for my apartment search. As a new resident to Charlotte, Jackie was kind enough to share information on specific neighborhoods and set up appointments for us to look at 3 apartments in our desired location and price range. She even picked us up for the appointments since we were not familiar with the Charlotte area. I would definitely recommend her for future apartment searches! | A. Smith

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    I am honored to write this testimonial about Jackie, we wouldn’t have been able to do our big move to Charlotte without her. With every bone in my body I would recommend Jackie and she did nothing but smile and make us feel comfortable. Thank you, Jackie for all your hard work. | Bryan P.

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    Jackie couldn’t have been more welcoming and kind to us. She was so knowledgeable of the area and you could tell she has her whole heart dedicated to her work. Hands down best realtor I have worked with and would recommend her to anyone. I would trust Jackie with any housing decisions you make.

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    My experience with Jackie Smith has been beyond exceptional. Jackie always goes out of her way to answer all of my questions quickly and in great detail. She even took the time to seek the advice of others when it came to specific questions regarding building materials. Jackie is truly a gem in every sense of the word. Not only is Jackie great at what she does; she has an outgoing, energetic, loving personality and brings out the very best in people. Jackie always has a smile on her face and is passionate about anything she undertakes. Jackie is one of the most inspiring and ethical professionals I have ever worked with. I hope you are blessed to work with her. | Danilo Formolo

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    I could not have asked for a more detailed and hardworking professional! Jackie continuously amazes me with her dedication and unparalleled work ethic.  She is passionate and driven when it comes to helping people and creating positive outcomes

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    In the real estate business, with all the exposure to structural issues, contracts, and negotiations you won’t find anyone with a higher level of integrity to represent you on your behalf than Jackie. You will be thrilled with the results. | President, Best Impressions Caterers

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    I have purchased many real estate properties over the last 30 years. I have had extensive experience in working with many different real estate agents. I have never had an agent who provided better service than Jackie Smith. Jackie is extremely knowledgeable, very diligent, and remarkably thorough. She is a delightful individual and has a great personality. I look forward to continuing to use Jackie for all of my future real estate needs. | Charlotte Physician Buyer

    
    

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